Customer Support
Customer Support
With teams created especially for you, you can easily increase coverage. Whether via chat, in-app, social media, email, text, or phone, we make companies come to life with internal dialogues.
Our Approach
Empathy & Customer-centric
Though we are unquestionably the greatest at the mechanics—dispute settlement, average handling times, CSAT scores—deep and unusual empathy is our ikigai. Feelings build ties.
100% Dedicated, Passion-Driven
Avoid working with generic employees. We only hire support staff who have worked in customer service for at least three years and are familiar with your area.
365 / 24 / 7 & Omnichannel
Communicate with your clients by phone, email, text, chat, in-app, or social media at any time and from any location.
Any Language, Any time zone
Our proficiency in more than 60 languages and five continents guarantees smooth operations everywhere.
QA, Training, & Coaching
To guarantee consistently excellent results and dependable, seasoned teams, each team is staffed with committed QA specialists, knowledgeable trainers, and performance coaches.
YOUR HELPWARE
Amazing Customer Experiences Together.
We are a digitally empowered People as a Services Outsourcer that specializes in helping technology, new economy, fast growth, and market-disrupting firms take control of their interactions, finish challenging projects, and build their brands.
What We Do
Customer Support
95% of our clients extend their scope with us within the first three months since, in contrast to others, your fully committed support team is committed to continuously producing high-quality work.
Client Services
- General customer service
- Inbound/outbound
- Lead Generation
- Appointment Scheduling
- Tech Support
- App User & Platform Support
- E-commerce Support
Digital Support
- Chatbot
- Live Chat
- Phone
- SMS
- Social Media
- In-App Messaging
Services Framework
- Month to Month pricing
- Seasonal Support
- 30-day Free Trial
- Single-point of Contact
- Content updates & optimization
- On-going Reporting, Training and Management
- Multilingual Support (60+ Languages)
Customer Support Services
SR Digitalz is a digital marketing and IT solutions company that provides excellent customer support.
Their team is committed to providing high-quality solutions that are customized to meet the specific needs of each client. With expertise in digital marketing strategies and IT solutions, SR Digitalz ensures that businesses receive comprehensive support to thrive in today’s digital landscape. Their commitment to excellence and customer satisfaction distinguishes them as a reliable partner for businesses looking to improve their online presence and streamline operations.